BrainPOP Support

I'm already logged in to my account. Why am I still prompted to subscribe?

BrainPOP uses cookies to determine whether or not you are still logged in, and if so, what type of access is associated with your account. Adjust your browser settings so that cookies are turned ON, and make sure your browser accepts cookies.

To turn ON cookies:

Microsoft Internet Explorer 7 or later

1. Go to Tools on top of browser
2. Choose Internet Options
3. Go to Privacy tab and click on "Default"
4. Press OK
5. Return to www.brainpop.com

Mac OS X with Safari

1. Go to Safari in Menu Bar
2. Choose Preferences
3. Click on Security on top of window and choose either:

* Accept Cookies Always or
* Accept Cookies only from sites you navigate to

4. Close the Window
5. Return to www.brainpop.com

Mozilla Firefox

1. Go to the Firefox menu
2. Choose Options
3. Go to the Privacy tab and check the box next to "Accept cookies from sites"
4. Press OK
5. Return to www.brainpop.com

Google Chrome

1. Go to the Tools icon
2. Choose Options
3. Go to the Under The Hood section and click on Content Settings
4. Mark the radio button next to "Allow local data to be set"

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