BrainPOP Support

Why can't I view the movies?

If the movies aren't loading at all, clear your browser's cache, then close your browser, reopen it, and try to view the movie again.

If the movies are loading but not playing correctly, make sure you have the latest version of the Adobe Flash Player.

If your Flash player is up to date, make sure you're using the most current version of your browser. If not, visit its Help or Support section to find out how you can upgrade it.

Filed Under:

up
375 users have voted, including you.

Still need help? Get in touch!