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Here are our most frequently asked questions. If your question isn't among them, use the Search field above to find the information you need, or
contact us
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General Support
How do I cite a BrainPOP movie?
Is BrainPOP a sole source vendor?
Is there a way to view/print answer keys to BrainPOP quizzes?
Are there answer keys for the Activity Pages?
How can I use BrainPOP in the classroom?
For what grades is BrainPOP appropriate?
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Technical Support
Why does Tim speak so fast in some of the movies?
Can I log in automatically?
What if I notice an error in a movie?
Can I change my username and password?
Why is there strange background noise in some of the movies?
I already purchased a subscription to BrainPOP. Why am I still prompted to subscribe before I watch a movie?
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Educators Support
Is there a way to view/print answer keys to BrainPOP quizzes?
Are there answer keys for the Activity Pages?
How can I use BrainPOP in the classroom?
For what grades is BrainPOP appropriate?
Why can't I log in to BrainPOP Educators with my BrainPOP username and password?
Can I access BrainPOP content through BrainPOP Educators?
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App Support
Apple: Am I able to watch all BrainPOP movies with the iPad app?
Apple: I can't view or play the movie.
Apple: Can I use my BrainPOP site subscription to access content through the app?
Apple: Can I use my app subscription to access BrainPOP.com?
Apple: Can I access my app subscription on multiple devices?
Apple: Can I access GameUp, FYI or other sections of BrainPOP through the app?
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