List of Third Party Service Providers

Name of Third Party	Service Provided by Third Party	Comment	Contact Info, Link to Pages for Contact Info/Instructions, or Instruction for Contact Info
Amazon Web Services (AWS)	Hosts database and servers that power the BrainPOP products and hosts back up of BrainPOP's in-house servers		https://aws.amazon.com/privacy/?nc1=f_pr
Cato	Provide our networking solution in the office and a VPN		https://www.catonetworks.com/privacypolicy/
Rackspace	AWS Managed Services support		https://www.rackspace.com/information/legal/privacycenter
Looker	Provides a software and big data analytics platform that helps BrainPOP analyze and share real-time business analytics internally.		https://policies.google.com/privacy
Snowflake	Serves as our data warehouse		https://www.snowflake.com/privacy-policy/
Imperva	Provide web application firewall security	IP address	https://www.imperva.com/trust-center/privacy-statement/
Edgio	CDN services	IP address	https://www.verizon.com/about/privacy/
Disqus	Allows educators to comment on blog posts on the BrainPOP Educators Site		https://help.disqus.com/en/articles/1717103-disqus-privacy-policy
Google Analytics	Tracks site traffic and navigation within the site	IP address	https://policies.google.com/privacy
New Relic	Tracks site performance data (both server and browser performance)	IP address	https://newrelic.com/termsandconditions/privacy
Mixpanel	Tracks interactions with our products	IP address	https://mixpanel.com/legal/privacy-policy/
Rstudio	Analytics		https://www.rstudio.com/about/privacy-policy/
GameUp Partners	Certain games on GameUp that allow for Playful Assessment	De-identified	Legal Department, privacy@brainpop.com
Vidcode	Provides maintenance and support to the creative coding tool	Coding projects	https://www.vidcode.com/privacy-policy
BrainQuake	A GameUp partner, hosting the game WUZZIT TROUBLE		https://www.brainquake.com/privacy
Fluency Games	A GameUp partner, hosting the games MULTIPICATION BLOCKS and ADDITION BLOCK		https://fluency-games.com/privacy-policy/
Appcues	Provides onboarding and user guidance meant to enhance user experience of our products		https://www.appcues.com/privacy
Avalara	Facilitates sales tax returns		https://www.avalara.com/us/en/legal/privacy-policy.html
Blueshift	Facilitates the delivery of messaging and other marketing emails to users who visit or sign up in sections of the websites that are intended for educators and parents		https://blueshift.com/privacy-policy/
Calendly	Facilitates communications with customers		https://calendly.com/privacy
Celigo	Facilitates communications with customers about billing		https://www.celigo.com/privacy
Druva Technologies Pte. Ltd.	Back up service for office computers, all data and information is encrypted.		https://www.druva.com/privacy-policy/
Fivetran	Facilitates a hub to manage and integrate the billing data stored on Netsuite and Snowflake		https://www.fivetran.com/legal/privacy/
GoNimbly	Revenue operations management service provider		https://gonimbly.com/privacy-policy
Instapages	Facilitates forms on our website that we use to collect certain information, such as signing up for newsletters, marketing, and free product offerings (intended for educators and parents)		https://instapage.com/privacy-policy
MailChimp	Facilitates transactional emails to customers		https://www.intuit.com/privacy/statement/
Marketo	Facilitates the delivery of newsletter and other marketing emails to users who signed up for it through sections of the websites that are intended for educators; tracks visitors of our adult facing web pages so we can react to their visits with automated marketing campaigns		https://www.adobe.com/privacy.html
Netsuite	Facilitates our accounting, billing and customer relationship management functions		https://www.oracle.com/legal/privacy/
Salesforce	Customer relationship management platform		https://www.salesforce.com/company/privacy/
Schellman & Company	Independent audit firm that conducts annual SOC II security audits of our networks		https://www.schellman.com/contact-us
Stripe	Facilitates processing transactions by credit card		https://stripe.com/privacy
SurveyMonkey	Hosts data for survey responses from teachers, administrators, conference attendees and parents/guardians		https://www.surveymonkey.com/mp/legal/privacy/
Talkdesk	Call center software to support customers calls to the help center and manage the call center	teams are trained not to include student PII	https://www.talkdesk.com/terms-of-service/privacy-notice/
Trello	Hosts anonymous data for research and support requests from educators and administrators		https://www.atlassian.com/legal/privacy-policy
Typeform	Hosts data for survey responses from teachers, administrators, conference attendees and parents/guardians		https://admin.typeform.com/to/dwk6gt/
UserZoom Go	Helps us run and execute user tests, in particular moderated and unmoderated tests		https://www.userzoom.com/privacy-policy
Zendesk	Facilitates emails to support from customers and manage helpdesk and Help Center.	teams are trained not to include student PII	https://www.zendesk.com/company/agreements-and-terms/privacy-notice/
Atlassian (Jira and Confluence)	Facilitates communication between BrainPOP teams and bug tracking		https://www.atlassian.com/legal/privacy-policy
Google Apps for Business	BrainPOP uses Google services for email communication and file storage.	teams are trained not to include student PII	https://policies.google.com/privacy
Slack	Facilitates internal communication between BrainPOP teams.	teams are trained not to include student PII	https://slack.com/trust/privacy/privacy-policy
Facebook	Utilized for targeted advertising through FB and provides statistics on social marketing campaigns		https://www.facebook.com/privacy/policy/
Monte Carlo	Data observability platform to improve data quality - used with Snowflake		https://www.montecarlodata.com/privacy-policy/
CookieHub	Cookie consent management tool		https://www.cookiehub.com/privacy-policy
Wix	Facilitates forms on our website that we use to collect certain information, such as signing up for newsletters, marketing, and free product offerings (intended for educators and parents)		https://www.wix.com/about/privacy

Last Updated on October 7, 2023