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List of Third Party Service Providers
Name of Third Party | Service Provided by Third Party | Comment | Contact Info, Link to Pages for Contact Info/Instructions, or Instruction for Contact Info |
|---|---|---|---|
Amazon Web Services (AWS) | Hosts database and servers that power the BrainPOP products and hosts back up of BrainPOP's in-house servers | https://aws.amazon.com/privacy/?nc1=f_pr | |
Allcloud | AWS Managed Services support | https://allcloud.io/full-privacy-policy/ | |
Snowflake | Serves as our data warehouse | No student
PII | https://www.snowflake.com/privacy-policy/ |
Dbt Labs | Data development platform | No student
PII | https://www.getdbt.com/cloud/privacy-policy |
Check Point Software | Provide web application firewall security | IP address / No student
PII | https://www.checkpoint.com/privacy/ |
Fastly | CDN services | IP address / No student
PII | https://www.fastly.com/privacy |
Google Analytics | Tracks site traffic and navigation within the site | IP address / No student
PII | https://policies.google.com/privacy |
Google Cloud Platform | Tracks site performance data (both server and browser performance) | No student
PII | https://cloud.google.com/terms/services?hl=en |
New Relic | Tracks site performance data (both server and browser performance) | IP address / No student
PII | https://newrelic.com/termsandconditions/privacy |
Mixpanel | Tracks interactions with our products | IP address / No student
PII | https://mixpanel.com/legal/privacy-policy/ |
Learning.com (formerly Vidcode) | Provides maintenance and support to the creative coding tool | Coding projects / No student PII | https://www.vidcode.com/privacy-policy |
Appcues | Provides onboarding and user guidance meant to enhance user experience of our products | No student
PII | https://www.appcues.com/privacy |
Avalara | Facilitates sales tax returns | No student
PII | https://www.avalara.com/us/en/legal/privacy-policy.html |
Tableau | Data analytics tool - shares PII to provide data usage reports back to the customer. Data is also used to analyze improve the product | No student PII | https://www.tableau.com/legal |
Blueshift | Facilitates the delivery of messaging and other marketing emails to users who visit or sign up in sections of the websites that are intended for educators and parents | No student
PII | https://blueshift.com/privacy-policy/ |
Calendly | Facilitates communications with customers | No student
PII | https://calendly.com/privacy |
Celigo | Facilitates communications with customers about billing | No student
PII | https://www.celigo.com/privacy |
Fivetran | Facilitates a hub to manage and integrate the billing data stored on Netsuite and Snowflake | No student
PII | https://www.fivetran.com/legal/privacy/ |
GoNimbly | Revenue operations management service provider | No student
PII | https://gonimbly.com/privacy-policy |
MailChimp | Facilitates transactional emails to customers | No student
PII | https://www.intuit.com/privacy/statement/ |
Pardot (Salesforce) | Facilitates the delivery of newsletter and other marketing emails to users who signed up for it through sections of the websites that are intended for educators; tracks visitors of our adult facing web pages so we can react to their visits with automated marketing campaigns | No student PII | https://www.salesforce.com/company/legal/privacy/ |
Netsuite | Facilitates our accounting, billing and customer relationship management functions | No student
PII | https://www.oracle.com/legal/privacy/ |
Salesforce | Customer relationship management program | No student data | https://www.salesforce.com/company/privacy/ |
Schellman & Company | Independent audit firm that conducts annual SOC II security audits of our networks | No student
PII | https://www.schellman.com/contact-us |
Stripe | Facilitates processing transactions by credit card | No student
PII | https://stripe.com/privacy |
SurveyMonkey | Hosts data for survey responses from teachers, administrators, conference attendees and parents/guardians | No student
PII | https://www.surveymonkey.com/mp/legal/privacy/ |
Talkdesk | Call center software to support customers calls to the help center and manage the call center | teams are trained not to include student PII | https://www.talkdesk.com/terms-of-service/privacy-notice/ |
Trello | Hosts anonymous data for research and support requests from educators and administrators | No student
PII | https://www.atlassian.com/legal/privacy-policy |
Typeform | Hosts data for survey responses from teachers, administrators, conference attendees and parents/guardians | No student
PII | https://admin.typeform.com/to/dwk6gt/ |
UserZoom Go | Helps us run and execute user tests, in particular moderated and unmoderated tests | No student
PII | https://www.userzoom.com/privacy-policy |
Revenue.io | Analytics for sales teams | No student
PII | https://www.revenue.io/privacy-policy |
Zendesk | Facilitates emails to support from customers and manage helpdesk and Help Center. | teams are trained not to include student PII | https://www.zendesk.com/company/agreements-and-terms/privacy-notice/ |
Atlassian (Jira and Confluence) | Facilitates communication between BrainPOP teams and bug tracking | No student
PII | https://www.atlassian.com/legal/privacy-policy |
Google Apps for Business | BrainPOP uses Google services for email communication and file storage. | teams are trained not to include student PII | https://policies.google.com/privacy |
Slack | Facilitates internal communication between BrainPOP teams. | teams are trained not to include student PII | https://slack.com/trust/privacy/privacy-policy |
Facebook | Utilized for targeted advertising through FB and provides statistics on social marketing campaigns | No student
PII | https://www.facebook.com/privacy/policy/ |
Monte Carlo | Data observability platform to improve data quality - used with Snowflake | No student
PII | https://www.montecarlodata.com/privacy-policy/ |
CookieHub | Cookie consent management tool | No student
PII | https://www.cookiehub.com/privacy-policy |
Wix | Facilitates forms on our website that we use to collect certain information, such as signing up for newsletters, marketing, and free product offerings (intended for educators and parents) | No student
PII | https://www.wix.com/about/privacy |
Learnplatform | Sharing de-identified data to evaluate our products | No student
PII | https://www.instructure.com/privacy-security |
Microsoft | Microsoft Clarify - heatmapping and anonymized screening tool - only anonymized data for web testing and understanding how users use the site | No student
PII | https://www.microsoft.com/en-us/privacy/privacystatement |
Configcat | Software development tool | Deidentified data | https://configcat.com/policies/privacy/ |
Last Updated on October 20, 2025
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